Atlassian

Pull user, access, and activity info across Atlassian products to connect across tools.

Overview

Use the Atlassian integration to identify gaps with your users and product access before they occur. Integrating with Atlassian enables you to build boards that correlate fields within Atlassian Admin products with other connected tools. You can also run actions on fetched data without ever leaving Stitchflow.

Generate an Org ID and API key in Atlassian Admin

You must add your org API key to fetch users, product access, and last activity data. We currently pull user managed accounts from Directory > Managed accounts. You can learn more about Atlassian managed accounts here.

To create a new org API key you must be an Admin or account owner.

1. Go to admin.atlassian.com. Select your organization if you have more than one

2. Select Settings > API keys

3. Select Create API key in the top right

4. Enter a name that you’ll remember to identify the API key

5. By default, the key expires one week from today. If you’d like to change the expiration date, pick a new date under Expires on. You’re unable to select a date longer than a year from the date of creation

6. Select Create to save the API key

7. Copy the values for your Organization ID and API key. You'll need those to use the API key

Configure

Enable the Atlassian integration from Connections in the left sidenav. Click Connect and enter your org ID and API key to pull last activity across Atlassian products so you can monitor inactive users in your org.

Before connecting, Atlassian will sync for a few minutes while fetching data. Once connected, you can click the ... menu on the Atlassian integration tile to manage permissions or disconnect the integration.

Manage permissions

Atlassian actions allow you to run operations on fetched data without ever leaving Stitchflow. All actions are enabled by default and will be accessible on every board, but can be disabled by clicking the ... menu and selecting Manage permissions.

Please note that disconnecting Atlassian will also permanently delete any boards in which it is used.

Data model

We automatically fetch and relate the following objects from Atlassian resources.

In Atlassian Admin, Last Active data is defined as viewing a product's page for a minimum of 2 seconds.

Supported objects

• Users

• Product Access

We support the following actions in Atlassian.

Supported actions

• None

Boards

When building a board, you can select any supported Atlassian resource as your object to indicate the data you want to surface on your board. We automatically determine the primary field for each object. The primary field is meant to be a unique representation of each record in a board.

An object in Stitchflow is a data type that is used to treat several different pieces of data as one unit.

Adding fields

Click Add field to select fields from both within Atlassian and across your other connected tools. We only show fields that can be joined with your chosen object.

Triggering actions

Click Integration actions in the top right of any board to view all available actions across your connected integrations. When selecting an action, you'll be prompted to fill out all required inputs necessary to run the action. Changes and updates made via actions will persist to all boards.

Stitchflow fetches Atlassian data every 24 hours.